{"id":157,"date":"2025-05-11T11:37:16","date_gmt":"2025-05-11T09:37:16","guid":{"rendered":"https:\/\/lejardindirisencrochet.com\/?page_id=157"},"modified":"2025-10-05T11:44:45","modified_gmt":"2025-10-05T09:44:45","slug":"politique-de-remboursement-et-de-retours","status":"publish","type":"page","link":"https:\/\/lejardindirisencrochet.com\/index.php\/politique-de-remboursement-et-de-retours\/","title":{"rendered":"Politique de remboursement et de retours"},"content":{"rendered":"\t\t
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Politique de remboursement et de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00a0<\/p>

Chez Le Jardin d\u2019Iris en Crochet, chaque cr\u00e9ation est fabriqu\u00e9e \u00e0 la main avec soin et amour. Votre satisfaction est importante pour moi. Voici les conditions applicables aux retours et remboursements.<\/p>

Retours<\/h3>

Vous disposez d\u2019un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception de votre commande<\/strong> pour demander un retour, conform\u00e9ment au droit de r\u00e9tractation pr\u00e9vu par l\u2019article L221-18 du Code de la consommation.<\/p>

Pour \u00eatre \u00e9ligible \u00e0 un retour :<\/p>

  • L\u2019article ne doit pas avoir \u00e9t\u00e9<\/strong> endommag\u00e9<\/strong> ou lav\u00e9.<\/strong><\/p><\/li>

  • Les frais de retour sont \u00e0 la charge du client<\/strong>.<\/p><\/li><\/ul>

    Les articles personnalis\u00e9s <\/strong>ne peuvent pas \u00eatre retourn\u00e9s<\/strong>, sauf en cas de d\u00e9faut.<\/p>

    Remboursements<\/h3>

    Une fois votre retour re\u00e7u et inspect\u00e9, je vous informerai par e-mail de son traitement.<\/p>

    • Si le retour est accept\u00e9, le remboursement sera effectu\u00e9 sous 7 jours ouvr\u00e9s<\/strong> sur le mode de paiement utilis\u00e9.<\/p><\/li>

    • Les frais de livraison initiaux ne sont pas rembours\u00e9s<\/strong>, sauf en cas d\u2019erreur de ma part ou d\u2019article d\u00e9fectueux.<\/p><\/li><\/ul>

      Articles d\u00e9fectueux ou erreur de commande<\/h3>

      Si vous recevez un article endommag\u00e9 ou non conforme \u00e0 votre commande, merci de me contacter dans les 48h suivant la r\u00e9ception<\/strong>, avec une photo \u00e0 l\u2019appui. Je vous proposerai un \u00e9change ou un remboursement selon votre pr\u00e9f\u00e9rence.<\/p>

      \u00a0Contact<\/h3>

      Pour toute demande de retour, merci de m\u2019\u00e9crire \u00e0 : lejardindirisencrochet@gmail.com <\/strong>en indiquant votre num\u00e9ro de commande et le motif du retour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Politique de remboursement et de retour \u00a0 Chez Le Jardin d\u2019Iris en Crochet, chaque cr\u00e9ation est fabriqu\u00e9e \u00e0 la main […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-157","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/pages\/157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/comments?post=157"}],"version-history":[{"count":13,"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/pages\/157\/revisions"}],"predecessor-version":[{"id":783,"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/pages\/157\/revisions\/783"}],"wp:attachment":[{"href":"https:\/\/lejardindirisencrochet.com\/index.php\/wp-json\/wp\/v2\/media?parent=157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}